What to expect?

Appointment to Invoice

Make an appointment by texting (262) 278-0129. We'll call you back within 48 hours. If for some reason you do not hear back in 48 hours please reach out again.

We'll gather your basic information (address of RV, billing address, email, phone number), ask questions about the issue including make/ model numbers, RV access to hook-ups, and ask for photos and videos to aid in the process of repair.

If a detailed breakdown of parts is requested, to cover the time we spend locating and pricing every component, we charge a $100 estimate fee. If you choose us for your service, we’ll happily credit the full $100 back toward your final invoice—so it’s not an extra cost, it’s just part of making sure you get the right parts at the right price. What you get:
– A detailed breakdown of parts and costs
– Confidence that we’ve sourced genuine, high-quality components

We will establish a date and arrival window for us to come to you. You'll receive a text confirmation for your scheduled appointment, when we are in route and when your service call is completed.

When we are first on site. Our technician will brief you on the tactics for diagnosing the issue. The customer will sign a contact agreement that allows RV technician to begin work.

You'll receive a digital invoice and payment is due at the time of service. We accept Cash, Debit/ Credit, or Bank Transfer.
No worry guarantee! We do not charge a service call fee if we cannot address your RV issue in some capacity.

Our Vision

Integrity: Conduct business with honesty, transparency, and ethical behavior. Effective communication.

Quality: Strive for excellence in all aspects of the service, from the user interface to the underlying technology. Deliver high-quality experiences that meet or exceed user expectations.

Reliability: Build trust with users by providing a reliable and consistent experience. Minimize downtime, errors, and disruptions to service availability.

Community Engagement: Engage with the community of users and stakeholders to build relationships, gather feedback, and contribute to the broader ecosystem. Support initiatives that benefit the community and society at large.

Frequently Asked Questions for mobile rv repairs and camper maintenance.

Please reach us at 262-278-0129 if you cannot find an answer to your question.

Where is A New Leaf RV Tech Located?

We’re proudly based in Waterford, WI! All service calls within 25 miles (Wisconsin only) include free mileage. If we travel farther, a mileage fee will apply.

Where do you work on my RV?

We come to you! Some repairs and services require electric, water, and/or sewer. Please ask the RV Technician prior to his arrival.

Do you provide estimates?

If a detailed breakdown of parts is requested, to cover the time we spend locating and pricing every component, we charge a $100 estimate fee. If you choose us for your service, we’ll happily credit the full $100 back toward your final invoice—so it’s not an extra cost, it’s just part of making sure you get the right parts at the right price.

What you get:
– A detailed breakdown of parts and costs
– Confidence that we’ve sourced genuine, high-quality components

What type of RV parts and accessories do you offer?

We carry the most common repairs on our truck, however there are many times that parts need to be ordered. We prefer if our RV technician sources the parts to ensure they are genuine and high-quality components. If the customer supplies parts we cannot back their quality or function.

You may purchase parts through us even if you do not need the service of our RV technician.

Do you offer installation services?

Yes, we offer professional installation services for RV parts and accessories. Our RV technician will ensure that everything is installed correctly and functioning properly.

How do I know which part or accessory is right for my RV?

Our knowledgeable technician can help you determine which parts and accessories are compatible with your RV. When purchased through our distributor, we are able to back that it is genuine and functions properly.

You can also check your RV owner's manual or consult with the manufacturer.

What brands do you use?

We order a wide selection of top brands in the RV parts and accessories industry.

What are your limitations being mobile?

Mobile RV Techs work in the elements, at times facilities are needed for more extensive repairs that require tools that may not be easily transportable by a mobile tech. Our mobile tech will inform you on what portions of a job are within our current scope.

Do you service motorhome engines?

Due to insurance reasons we do not service motorhome chassis or engine issues.

Do you service solar?

We’re currently focused on RV repair and maintenance and don’t yet service solar. We hope to add solar services down the road—check back with us!

Do you service generators?

We’re currently focused on RV repair and maintenance and don’t yet service generators. We hope to add generator services down the road—check back with us!

Do you service water damage?

We’ll take care of stopping the leak and fixing the water damage at its source. For any structural repairs, though, you’ll need a service center in the area.

What is the different between an RV Tech and a Certified RV Tech?

Certified RV Technician has to have formal training, and maintain continuing education certification.

RV Tech: A job description. No Formal Training Required, Nothing Required

Registered RV Tech: 40 Hours & Pass RVTAA Exam, 24 hours of CEU per year to remain certified by RVTAA

Certified RV Tech: 188 Hours & Pass RVTAA Exam, 24 hours of CEU per year to remain certified by RVTAA

Master RV Tech: 266 Hours, 3 Years Experience & Pass RVTAA Exam, 24 hours of CEU per year to remain certified by RVTAA

Our RV Technician, Kenny Pust, is a Certified RV Tech.