What to expect?

Appointment to Invoice

Make an appointment by texting or calling (262) 278-0129. We'll call you back within 48 hours. If for some reason you do not hear back in 48 hours please reach out again.

We'll gather your information, do some basic diagnostics, and ask for photos and videos to aid in the process of repair.

We will establish a date and arrival window. You'll receive a text confirmation for your scheduled appointment, when we are in route and when your service call is completed.

When we are first on site. Our technician will brief you on the tactics for diagnosising the issue. The customer will sign a contact agreement that allows RV technician to begin work.

You'll receive a digital invoice and payment is due at the time of service. We accept Cash, Debit/ Credit ( additional 3% processing fee), or Bank Transfer (additional 1% processing fee).
No worry guarantee! We do not charge a service call fee if we cannot address your RV issue in some capacity.

Our Vision

Integrity: Conduct business with honesty, transparency, and ethical behavior. Effective communication.

Quality: Strive for excellence in all aspects of the service, from the user interface to the underlying technology. Deliver high-quality experiences that meet or exceed user expectations.

Reliability: Build trust with users by providing a reliable and consistent experience. Minimize downtime, errors, and disruptions to service availability.

Community Engagement: Engage with the community of users and stakeholders to build relationships, gather feedback, and contribute to the broader ecosystem. Support initiatives that benefit the community and society at large.

Frequently Asked Questions for mobile rv repairs and camper maintenance.

Please reach us at 262-278-0129 if you cannot find an answer to your question.

Where is A New Leaf RV Tech Located?

A New Leaf RV Tech is based out of Waterford, WI. Travel within 30 miles mileage is included. An additional mileage fee is applied when travel exceeds the 30 mile range.

Where do you work on my RV?

We come to you! Some repairs and services require electric, water, and/or sewer. Please ask the RV Technician prior to his arrival.

What type of RV parts and accessories do you offer?

We offer a wide variety of RV parts and accessories, including but not limited to awnings, generators, leveling systems, capacitors, and more. You may purchase parts through us even if you do not need the service of our RV technician.

Do you offer installation services?

Yes, we offer professional installation services for RV parts and accessories. Our RV technician will ensure that everything is installed correctly and functioning properly.

How do I know which part or accessory is right for my RV?

Our knowledgeable technician can help you determine which parts and accessories are compatible with your RV. You can also check your RV owner's manual or consult with the manufacturer.

What brands do you use?

We order a wide selection of top brands in the RV parts and accessories industry. This includes Dometic, Lippert, Thetford, Camco, and more.

What are your limitations being mobile?

Mobile RV Techs work in the elements, at times facilities are needed for more extensive repairs that require tools that may not be easily transportable by a mobile tech. Our mobile tech will inform you at the service call what portions of a job are within his current scope. We continue to add services as we see the need and that are within our insurance perimeters.

What is the different between an RV Tech and a Certified RV Tech?

Certified RV Technician has to have formal training, and maintain continuing education certification.

RV Tech: A job description. No Formal Training Required, Nothing Required

Registered RV Tech: 40 Hours & Pass RVTAA Exam, 24 hours of CEU per year to remain certified by RVTAA

Certified RV Tech: 188 Hours & Pass RVTAA Exam, 24 hours of CEU per year to remain certified by RVTAA

Master RV Tech: 266 Hours, 3 Years Experience & Pass RVTAA Exam, 24 hours of CEU per year to remain certified by RVTAA

Our RV Technician, Kenny Pust, is a Certified RV Tech.